News You Can Use

Sage Drops “ERP” from Product Names Sage recently announced they are dropping the acronym “ERP” from many of their product names. For instance, the former Sage 300 ERP is simply Sage 300 now. In making the announcement at Sage Summit, CEO Stephen Kelly points out that “ERP” is a legacy term with a bumpy history and experience for many businesses. “We believe ERP is a 25 year old industry term, characterized by cost overrun, and in some cases even business ruin. To the finance directors of the world, ERP stands for Expense, Regret, Pain.” It...

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Save The Date! Sage Summit 2015 in New Orleans!

Sage Summit 2015 in New Orleans! This year Sage Summit is headed to New Orleans for the annual gathering of Sage customers and partners. Join the fun July 27th – 30th 2015 in the “Big Easy” for this unique conference where you’ll find inspiration from world-class business leaders, workshops, networking events, and tips and tricks to help make the most of your Sage product. Registration for Sage Summit 2015 opens in March In the meantime, head over to the Sage Summit website to sign up for updates. Or watch this video to see what...

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Spotlight On Sage CRM

Introducing Sage CRM 7.3 The long-awaited Sage CRM Version 7.3 delivers a host of exciting new features as well as a new contemporary look and completely redesigned user experience. This latest release provides you with easy access to the data, reports, and metrics you need to close sales faster and make every customer interaction count. Let’s take a closer look. New Contemporary Design Sage CRM 7.3 was redesigned with you in mind. The new look and feel of the Contemporary Theme provides an intuitive user experience that gives you quick...

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Spotlight on Sage CRM

How CRM Improves Customer Service Most people know that CRM is synonymous with Sales and Marketing. But did you know that CRM systems can also be used to improve customer service? Technology like Sage CRM can help your service and support teams deliver a consistent customer experience, resolve issues faster, and improve customer satisfaction and retention.   Here are 6 ways Sage CRM helps improve your customer service levels. Case Management With Case Management and Cases Pipeline features, you can monitor open support cases to make sure...

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What is Social CRM?

Successful companies are increasingly using tools like Sage CRM to develop and manage customer relationships. But if you focus only on your own internal CRM data, you could be missing opportunities online. Nowadays, more consumers are using social media to research products, ask questions, and solicit recommendations from their social network. So we want to introduce you to the concept of Social CRM. Combining social media conversations with your in-house CRM data to help uncover new opportunities.   What is Social CRM? Social CRM is...

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Spotlight on: CRM – 7 Reasons to invest in Mobile CRM

You’ve heard it all before … the future of business is mobile, more people rely on their phones than ever before, tablets are outpacing desktops, and so on .. so why haven’t you invested in Sage CRM Mobile yet? The benefits of mobile CRM go beyond tech trends and business jargon. It can actually have a significant impact on your company, your employee’s day-to-day interactions, and your bottom line. Here are 7 reasons you should invest in Sage CRM Mobile today.   1. Close More Sales … In the Office or Away With mobile access...

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